About
Our Story
Coach Tours of Australia Pty. Ltd.
Coach Tours of Australia began in 1989 as part of the Donric Group, with a vision to provide exceptional coach travel experiences across Australia. Today, we operate a modern fleet from multiple depots throughout Victoria, delivering premium educational tours, group travel, and charter services to thousands of satisfied customers annually. As an Australian-owned business with over 35 years of experience, Coach Tours of Australia is committed to excellence in every journey, combining safety, comfort, and outstanding service to create unforgettable travel experiences for schools, groups, and adventure seekers alike.
Donric Group
Donric Group was established in 1980. What began as a small operation has now grown to an overall fleet of 350 buses and coaches. The Donric Group comprises the following businesses:
Sustainability and Accessibility
At Coach Tours of Australia, we are committed to sustainability and accessibility as core principles of our operations. Our investment in eco-friendly vehicles reflects our dedication to reducing our environmental impact and promoting cleaner transport solutions. We strive to make travel accessible for everyone, with our fleet designed to accommodate passengers with diverse needs. By prioritising these values, we ensure we serve our community responsibly and equitably.
Our People
At Coach Tours of Australia, we recognise that our people are our greatest asset, and we aim to assist each person in our team into reaching their full potential.
We take a great deal of pride in our bus and coach drivers. They are all dedicated professionals with hands on experience in transporting large groups of people. We provide comprehensive training in vehicle handling skills and help ensure our drivers are knowledgeable in the suburbs, towns, and cities they visit. All drivers wear the Company uniform whilst on duty and are solely responsible for the cleanliness and appearance of their vehicles. Our drivers are courteous and friendly and are always ready to offer extra assistance or information where necessary.
Coach Tours of Australia deliberately focuses on Teamwork, Customer Care and Quality Service as core values of the business.
Our Values
Delivery
Delivery of an outstanding service to all stakeholders, both internal and external.
Ownership
Taking ownership for your actions and adhering to all company Policy and Procedures.
Nobility
Demonstrating professionalism and pride in everything that you do.
Respect
Treating people justly, equitably and with dignity.
Integrity
Being honest, genuine, and adhering to strong moral and ethical codes.
Culture
Foster a positive and safe work environment which encourages constructive teamwork and open communication.
Our Goals
Our goals in business are simple:
To deliver the best possible service to our customers.
To provide a memorable experience, whether it be an Outback Camping Safari, an Educational Tour, a Day Charter, an Airport Transfer, or a ride to the local shop.
We aim to achieve and maintain our success by ensuring that we remain at the forefront of the transport industry.
Accreditations and Certifications
Coach Tours Of Australia is an ISO-certified business and accredited for Quality (ISO 9001:2015), Environment (ISO 14001:2015) and Occupational Health & Safety (ISO 45001:2018)
We are an Accredited Bus Operator (AO00620) with Safe Transport Victoria, and all our drivers complete thorough training to ensure they are operating at or above appropriate standards. Our business is committed to social procurement and in providing high quality transport options for the communities we service.
Contact Us
Have questions or need a quote? Call us today or send us a quick message we’ll respond within one business day.
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